John Chapman has been interested in cars since he was a kid. He worked on his first car when he was twelve, and never stopped after that. His seven years in the military were spent working on military vehicles. When John finished serving, started doing auto repair in his uncle’s garage. In 1997, he decided to open his own auto repair garage. Add all those years of practical experience together, and it comes out to a total of over 35 years’ experience as a mechanic. In addition, John’s fellow mechanic at the shop has over twenty years of experience, nearly all of them at Chapman Automotive. The team is rounded out by a third member, John’s daughter.
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The main mission at Chapman Automotive is to always ensure that your vehicle is being worked on by the best Kalamazoo mechanics and that you are happy. Our success is obvious when you take into consideration how many loyal customers we have, and how many of those customers refuse to go anywhere else for auto repairs. As further evidence, our collaboration with Western Michigan University to provide service to students has resulted in Chapman Automotive being named #1 Local Garage by the students – on a yearly basis. To thank our repeat customers, Chapman Automotive has launched a Loyalty Card program. Weekly coupons are also available.
John Chapman’s love for cars extends into his free time, as well. For the last 14 years, he has raced an Outlaw Super Late Model at Kalamazoo Speedway. In addition to being the driver, he acts as crew chief. He views this as another way to connect with his customers.
I highly recommend Chapman Automotive. John goes out of his way to get you in quickly and back on the road at a fair price. Thank you John, for all of your help over the past months!
Dear John, I’m writing you and your employees a quick note to say thanks for fixing our brakes on the Ford conversion van. We had it loaded with 6 adults again Saturday for a trip to Fennville and the brakes were smooth and quiet. I really appreciate the effort and time you spent fixing a situation that was not your making. Again thank you for sticking with me and seeing our problem resolved satisfactorily.
Not only do you receive excellent customer service at Chapman Automotive, you are made to feel at ease. You are walked through any and all repairs that need to be made on your vehicle, and in LAYMEN terms even for those that don’t speak mechanic. You NEVER receive any generic parts either, everything is ordered through a certified NAPA parts dealer the day you need it. It is signed for by a certified mechanic at Chapman’s and always comes with a warranty through NAPA directly. I have had sens…
I have used Chapman Automotive for over ten years for all of my families automobile repairs and maintenance. I have found them to be reasonable, honest, and very professional. There is never any surprises when you deal with them. They give you a thorough explanation of the work that is to be accomplished and timely delivery of my vehicles when they are completed. The cost is always discussed before the work is began and I have never had any additional hidden costs. I would recommend them highly …
Service and repair done right. ‘Nuff said.
Thank you so much for getting my truck done and back to me so quickly! Thanks for coming to the rescue.
While traveling to my sister’s funeral in Grand Rapids MI, we had a breakdown in Kalamazoo. We found Chapman Automotive to be fast, friendly, efficient, and more than fair in pricing. We were helped twice by this great guy, he got us back on the road and home to Wisconsin. He might be embarrassed to hear this, but we consider him an angel in human form!
I’ve been coming to John for 20 years plus! I will go nowhere else. He is true to his word always Prices are fair to the customers. He will go the extra mile to explain things. Jeff also does really good work. And to the new employee, Tamara, who keeps everything in order and cleaned up! Keep up the good work guys and gal!
Chapman Automotive, Thank you so much!! I’ll be recommending you to anyone I know with car trouble! Thanks again.