John Chapman has been interested in cars since he was a kid. He worked on his first car when he was twelve, and never stopped after that. His seven years in the military were spent working on military vehicles. When John finished serving, started doing auto repair in his uncle’s garage. In 1997, he decided to open his own auto repair garage. Add all those years of practical experience together, and it comes out to a total of over 35 years’ experience as a mechanic. In addition, John’s fellow mechanic at the shop has over twenty years of experience, nearly all of them at Chapman Automotive. The team is rounded out by a third member, John’s daughter.
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The main mission at Chapman Automotive is to always ensure that your vehicle is being worked on by the best Kalamazoo mechanics and that you are happy. Our success is obvious when you take into consideration how many loyal customers we have, and how many of those customers refuse to go anywhere else for auto repairs. As further evidence, our collaboration with Western Michigan University to provide service to students has resulted in Chapman Automotive being named #1 Local Garage by the students – on a yearly basis. To thank our repeat customers, Chapman Automotive has launched a Loyalty Card program. Weekly coupons are also available.
John Chapman’s love for cars extends into his free time, as well. For the last 14 years, he has raced an Outlaw Super Late Model at Kalamazoo Speedway. In addition to being the driver, he acts as crew chief. He views this as another way to connect with his customers.
Thank you for putting the freon in and for accepting my credit card from George. Great cool air again!
Thank you, thank you, thank you very much! You helped me Monday by pulling my van from the ditch….I just wanted to let you know how much I appreciate your time and help! Thanks so much!
Thank you for the wonderful work you did on my car!
Chapman Automotive, Thank you so much!! I’ll be recommending you to anyone I know with car trouble! Thanks again.
I have done business with Chapman’s for nearly 5 years. I have always been satisfied with their work and prices. And I’ve had to have some rather expensive repairs done, as I drive an older car. I personally, am grateful to have a mechanic that I found so reputable and I have referred a number of people to them over the years.
Hi John, I was part of the Wisconsin group that you helped in January. Just wanted to write and thank you for all your help and hard work which I’m pretty sure you UNDER-charged us for. We consider you our earth angel of that trip, and I thank our sister who had passed away, and guided us to you. It was a pleasure meeting you (under the worst of circumstances). Gave you a 5 star rating on YELP too. Take care.
I’ve been coming to John for 20 years plus! I will go nowhere else. He is true to his word always Prices are fair to the customers. He will go the extra mile to explain things. Jeff also does really good work. And to the new employee, Tamara, who keeps everything in order and cleaned up! Keep up the good work guys and gal!
While traveling to my sister’s funeral in Grand Rapids MI, we had a breakdown in Kalamazoo. We found Chapman Automotive to be fast, friendly, efficient, and more than fair in pricing. We were helped twice by this great guy, he got us back on the road and home to Wisconsin. He might be embarrassed to hear this, but we consider him an angel in human form!
Not only do you receive excellent customer service at Chapman Automotive, you are made to feel at ease. You are walked through any and all repairs that need to be made on your vehicle, and in LAYMEN terms even for those that don’t speak mechanic. You NEVER receive any generic parts either, everything is ordered through a certified NAPA parts dealer the day you need it. It is signed for by a certified mechanic at Chapman’s and always comes with a warranty through NAPA directly. I have had sens…