John Chapman has been interested in cars since he was a kid. He worked on his first car when he was twelve, and never stopped after that. His seven years in the military were spent working on military vehicles. When John finished serving, started doing auto repair in his uncle’s garage. In 1997, he decided to open his own auto repair garage. Add all those years of practical experience together, and it comes out to a total of over 35 years’ experience as a mechanic. In addition, John’s fellow mechanic at the shop has over twenty years of experience, nearly all of them at Chapman Automotive. The team is rounded out by a third member, John’s daughter.
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The main mission at Chapman Automotive is to always ensure that your vehicle is being worked on by the best Kalamazoo mechanics and that you are happy. Our success is obvious when you take into consideration how many loyal customers we have, and how many of those customers refuse to go anywhere else for auto repairs. As further evidence, our collaboration with Western Michigan University to provide service to students has resulted in Chapman Automotive being named #1 Local Garage by the students – on a yearly basis. To thank our repeat customers, Chapman Automotive has launched a Loyalty Card program. Weekly coupons are also available.
John Chapman’s love for cars extends into his free time, as well. For the last 14 years, he has raced an Outlaw Super Late Model at Kalamazoo Speedway. In addition to being the driver, he acts as crew chief. He views this as another way to connect with his customers.
Dear John, I’m writing you and your employees a quick note to say thanks for fixing our brakes on the Ford conversion van. We had it loaded with 6 adults again Saturday for a trip to Fennville and the brakes were smooth and quiet. I really appreciate the effort and time you spent fixing a situation that was not your making. Again thank you for sticking with me and seeing our problem resolved satisfactorily.
I have done business with Chapman’s for nearly 5 years. I have always been satisfied with their work and prices. And I’ve had to have some rather expensive repairs done, as I drive an older car. I personally, am grateful to have a mechanic that I found so reputable and I have referred a number of people to them over the years.
Chapman Automotive, Thank you so much!! I’ll be recommending you to anyone I know with car trouble! Thanks again.
Have known the owner for many years, and have no problem referring people to his shop. Honest work and fair prices show that you can trust them.
I went there for a check engine light and an oil change and being a single mom I for the first time felt not taken advantage of. He was honest and sincere. I had brought my car to 3 other shops only to walk away frustrated and felt like I was being ripped off for being a woman. Chapman Auto figured out exactly what I needed and explained it to me so that I understood. And was less expensive then the other 3 mechanics. He also did a free follow up just to make sure everything was good and safe wi…
As a single woman it is hard to find an auto mechanic that I feel comfortable with because of my lack of knowledge about cars, and that I can trust to be honest with me. I totally trust them to fix what is wrong and nothing more or less…always with my safety in mind first. I will continue to take my vehicle there and recommend them to my family and friends. Chapman Auto has done a wonderful job fixing may truck on several occasions, they are reliable, honest, and reasonable!
Service and repair done right. ‘Nuff said.
Very friendly and very clean shop. They offer great service and decent prices. After taking our truck there she ran like brand new. Thanks chapman for your excellent service and wonderful customer service! Definitely going there again. I recommend this shop to all my friends!
Nice people – Friendly service with good advice. They’ve worked on several of my cars and done a fine job each time.
Not only do you receive excellent customer service at Chapman Automotive, you are made to feel at ease. You are walked through any and all repairs that need to be made on your vehicle, and in LAYMEN terms even for those that don’t speak mechanic. You NEVER receive any generic parts either, everything is ordered through a certified NAPA parts dealer the day you need it. It is signed for by a certified mechanic at Chapman’s and always comes with a warranty through NAPA directly. I have had sens…