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Thank you for the wonderful work you did on my car!
Thank you so much for getting my truck done and back to me so quickly! Thanks for coming to the rescue.
I highly recommend Chapman Automotive. John goes out of his way to get you in quickly and back on the road at a fair price. Thank you John, for all of your help over the past months!
While traveling to my sister’s funeral in Grand Rapids MI, we had a breakdown in Kalamazoo. We found Chapman Automotive to be fast, friendly, efficient, and more than fair in pricing. We were helped twice by this great guy, he got us back on the road and home to Wisconsin. He might be embarrassed to hear this, but we consider him an angel in human form!
Dear John, I’m writing you and your employees a quick note to say thanks for fixing our brakes on the Ford conversion van. We had it loaded with 6 adults again Saturday for a trip to Fennville and the brakes were smooth and quiet. I really appreciate the effort and time you spent fixing a situation that was not your making. Again thank you for sticking with me and seeing our problem resolved satisfactorily.
Not only do you receive excellent customer service at Chapman Automotive, you are made to feel at ease. You are walked through any and all repairs that need to be made on your vehicle, and in LAYMEN terms even for those that don’t speak mechanic. You NEVER receive any generic parts either, everything is ordered through a certified NAPA parts dealer the day you need it. It is signed for by a certified mechanic at Chapman’s and always comes with a warranty through NAPA directly. I have had sens…
I went there for a check engine light and an oil change and being a single mom I for the first time felt not taken advantage of. He was honest and sincere. I had brought my car to 3 other shops only to walk away frustrated and felt like I was being ripped off for being a woman. Chapman Auto figured out exactly what I needed and explained it to me so that I understood. And was less expensive then the other 3 mechanics. He also did a free follow up just to make sure everything was good and safe wi…
Have known the owner for many years and have no problem referring people to this shop. Honest work and fair prices show that you can trust them.
As a single woman it is hard to find an auto mechanic that I feel comfortable with because of my lack of knowledge about cars, and that I can trust to be honest with me. I totally trust them to fix what is wrong and nothing more or less…always with my safety in mind first. I will continue to take my vehicle there and recommend them to my family and friends. Chapman Auto has done a wonderful job fixing may truck on several occasions, they are reliable, honest, and reasonable!